Confirmations & Cancellations
Every effort will be made to confirm your appointment 2 days in advance. In some circumstances, it is not always possible to contact a client directly and sometimes a message is not an option. Please contact us if we have not confirmed your appointment in advance.
In order to accommodate all of our clients to the best of our ability, we require a twenty-4 hours' notice for canceling or rescheduling standard appointments and a seventy-2 hour notice for specialized appointments.
Regretfully, we must charge clients who do not follow the procedure for missed appointments, regardless of their reason for canceling or rescheduling.
Please note that due to high demand and last minute cancellations, we require a credit card to reserve appointments. A minimum of 50% of the amount of missed appointments without a 24-hour cancellation notice will be charged to the credit card.